school What is a Heat Pump?
A heat pump is a highly efficient device that transfers heat from one place to another. Instead of generating heat directly (like a gas boiler), it moves existing heat from outside air or ground into your home.
Types of Heat Pumps
air Air Source (ASHP)
Extracts heat from outside air. Most common type, easier to install. Works even when outdoor temperature is below zero.
landscape Ground Source (GSHP)
Extracts heat from the ground via buried pipes (brine circuit). More efficient but requires more installation work.
How Does It Work?
A heat pump works like a refrigerator in reverse. Here's the simplified process:
1. Absorb
Refrigerant absorbs heat from outside2. Compress
Compressor increases temperature3. Release
Heat released to your home4. Repeat
Cycle continues automaticallyShow more technical details
The refrigeration cycle consists of four main components:
- Evaporator - Located in outdoor unit, absorbs heat from air/ground
- Compressor - The heart of the system, increases refrigerant pressure and temperature
- Condenser - Releases heat to your heating water
- Expansion valve - Reduces pressure before the cycle repeats
tune Operation Modes
Your heat pump can operate in different modes depending on current heating or cooling needs:
Heating
Heat is extracted from outside and transferred into your home. Used during cold months.
Cooling
Cycle reverses - heat is removed from inside and released outside. Used during warm months.
Hot Water
Heat pump heats domestic hot water in the storage tank. Can work alongside space heating.
Idle / Standby
Target temperature reached. Compressor is off, system monitors temperatures.
error Watch Out: Short Cycling
If your heat pump frequently switches between modes or turns on/off every few minutes, this is called "short cycling". It can seriously damage the compressor over time.
Healthy operation: Long, continuous cycles (30+ minutes) with gradual frequency changes. Avoid frequent compressor stops.
What are heating zones?
Many installations have two separate heating zones that can be controlled independently:
- Zone 1 - Usually the main heating circuit (e.g., underfloor heating or main radiators)
- Zone 2 - Secondary circuit (e.g., upstairs radiators or a different building section)
thermometer Temperature Readings
Understanding temperature readings is key to monitoring your heat pump's performance. Here's what each measurement means:
Water temperature leaving the heat pump and going into the heating system. This is the "output" of your heat pump.
Typical values:
- Underfloor heating: 30-40°C
- Radiators: 45-55°C
Water temperature returning to the heat pump after circulating through your heating system. Should be lower than flow temperature.
What to look for: Should be 3-7°C lower than flow temperature.
The difference between flow and return temperatures. Shows how much heat is being transferred to your home.
Ideal values:
- Underfloor heating: ~5°C
- Radiators: 7-10°C
- ΔT too small (1-2°C): Water pump may be running too fast, or system not absorbing heat properly
- ΔT too large (>12°C): Flow may be restricted - check for blockages, air in system, or pump issues
Outside air temperature measured by the outdoor unit. Used for weather-compensated heating curves.
Current temperature of domestic hot water in the storage tank.
Typical settings:
- Daily use: 45-50°C
- Legionella prevention: 60°C+ (periodic)
Internal temperature where refrigerant releases heat to the water system. Higher values usually indicate the system is working harder.
For ground source heat pumps - temperature of fluid in the ground loop entering and leaving the heat pump.
- Brine Inlet - Fluid returning from ground (warmer in winter)
- Brine Outlet - Fluid going to ground (cooler after heat extracted)
settings Compressor & Frequency
The compressor is the heart of your heat pump - and also its most expensive component. Understanding how it works helps you optimize settings and extend its lifespan.
Compressor Frequency
Modern heat pumps use inverter compressors that run at variable speeds. The frequency (Hz) indicates how hard the compressor is working:
20-40 Hz
Low demand
Efficient operation, maintaining temperature
40-70 Hz
Medium demand
Normal operation, actively heating
70-120 Hz
High demand
Maximum output, cold weather or recovery
dangerous Short Cycling - The Compressor Killer
Short cycling occurs when the compressor starts and stops frequently (multiple times per hour). This is extremely harmful because:
- Each start causes mechanical stress and electrical surge
- Startup phase uses more energy than continuous running
- Oil doesn't circulate properly in short cycles
- Can lead to premature compressor failure
Solutions: Add or enlarge buffer tank, lower target temperatures, adjust heating curve, ensure system is properly sized.
Flow Rate
The flow rate (liters/minute) shows how much water circulates through the system. This is crucial for heat transfer:
Heat pump may overheat and shut down. Poor heat distribution throughout the house.
Delta T becomes too small. Wasted pump energy without efficiency benefit.
May indicate clogged filter, air in system, or water pump degradation.
Other compressor-related parameters
- Fan RPM - Speed of outdoor unit fans. Varies with heating demand and defrost needs.
- LEV (Expansion Valve) - Controls refrigerant flow. Position changes based on operating conditions.
- Water Pump Status - Whether internal circulation pump is running.
- 3-Way Valve - Directs flow between heating circuit and hot water tank.
eco Efficiency & COP
What is COP?
COP (Coefficient of Performance) measures how efficient your heat pump is. It's the ratio of heat output to electrical input.
COP = Heat Output ÷ Electrical Input
Example: COP of 4 means for every 1 kWh of electricity, you get 4 kWh of heat
What Affects COP?
- Lower flow temperatures
- Warmer outdoor temperatures
- Underfloor heating systems
- Properly sized heat pump
- Good insulation
- Higher flow temperatures
- Very cold outdoor conditions
- Frequent defrost cycles
- Booster heater usage
- Oversized or undersized system
Energy Consumed vs Produced
The app shows estimated input power (electricity) and output power (heat). Monitoring these helps you understand real-world efficiency:
- Estimated Input Power - Electricity being consumed by the heat pump
- Estimated Output Power - Heat being delivered to your home
- Estimated COP - Real-time efficiency (Output ÷ Input)
ac_unit Defrost & Booster Heaters
Defrost Mode
In cold, humid conditions, frost builds up on the outdoor unit's heat exchanger. The heat pump periodically runs defrost cycles to remove this ice.
info How Defrost Works
During defrost, the heat pump temporarily reverses - it takes heat from inside your home to melt ice on the outdoor unit. You may notice a brief drop in heating during this time. This is normal.
warning When to Be Concerned
- Defrost cycles lasting more than 10-15 minutes
- Defrost happening more than 2-3 times per hour in extreme cold
- Ice that doesn't clear after defrost
- Defrost running when outdoor temperature is above 5°C
Booster Heaters
Heat pumps include electric backup heaters for situations when the compressor alone cannot meet demand:
- Booster Heater 1 & 2 - Electric elements in the hydrobox that help heat water
- Immersion Heater - Electric element in the hot water tank
bolt Warning: High Energy Cost
Electric backup heaters have COP of 1 - they produce only 1 kWh of heat per 1 kWh of electricity. This is 3-5x less efficient than the heat pump compressor.
Monitor for: If booster heaters run frequently during normal weather, your system may be undersized or settings need adjustment.
Legionella Mode
Periodically heats the hot water tank to 60°C+ to kill Legionella bacteria. This often requires booster heaters since heat pumps are most efficient at lower temperatures.
list_alt All Parameters Reference
Below is a complete list of parameters available in the app. Note that not all parameters apply to every heat pump.
Click to expand full parameter list
| Parameter | Description |
|---|---|
Estado del Compresor |
Muestra si el compresor está funcionando actualmente o inactivo |
Frecuencia del Compresor |
Velocidad del compresor en Hz, valores más altos significan mayor potencia de calefacción o refrigeración |
Modo Descongelación |
Indica cuando la unidad exterior está derritiendo la acumulación de hielo |
Potencia |
Si la bomba de calor está encendida o apagada |
Estado del Calentador Auxiliar 1 |
Muestra si el primer calentador eléctrico de respaldo está activo |
Estado del Calentador Auxiliar 2 |
Muestra si el segundo calentador eléctrico de respaldo está activo |
Estado del Calentador Auxiliar 3 |
Muestra si el tercer calentador eléctrico de respaldo está activo |
Estado de la Resistencia Eléctrica |
Muestra si la resistencia eléctrica dentro del depósito de agua caliente está activa |
Modo de Operación |
Modo actual: calefacción, refrigeración o producción de agua caliente. También puede mostrar otros modos como anticongelante o legionella. |
Modo de Operación #1 |
Modo de funcionamiento para la zona de calefacción #1. En la mayoría de las bombas de calor es modo de flujo constante o curva de compensación, pero algunos modelos pueden admitir modos avanzados como auto-adaptación. |
Modo de Operación #2 |
Modo de funcionamiento para la zona de calefacción #2. En la mayoría de las bombas de calor es modo de flujo constante o curva de compensación, pero algunos modelos pueden admitir modos avanzados como auto-adaptación. |
Tiene Error |
Indica si el sistema tiene un error activo |
Código de Error |
Código de diagnóstico mostrado cuando hay un problema |
Zona 1 Activa |
Si la zona de calefacción/refrigeración #1 está actualmente activa |
Zona 2 Activa |
Si la zona de calefacción/refrigeración #2 está actualmente activa |
Caudal |
Cantidad de agua que fluye a través del sistema en litros por minuto |
Ventilador 1 RPM |
Velocidad del primer ventilador de la unidad exterior |
Ventilador 2 RPM |
Velocidad del segundo ventilador de la unidad exterior |
Lev A |
Posición de apertura de la válvula de expansión electrónica |
Potencia de Entrada |
Potencia eléctrica estimada consumida |
Potencia de Salida |
Energía térmica estimada producida |
COP |
Relación de eficiencia - potencia térmica dividida por consumo eléctrico |
Estado de la Bomba de Circulación 1 |
Muestra si la bomba de circulación de agua está funcionando |
Water Pump 2 Status |
WaterPump2Status |
Water Pump 3 Status |
WaterPump3Status |
Water Pump 4 Status |
WaterPump4Status |
Estado de la Válvula de 3 Vías |
Posición de la válvula que dirige el agua a la calefacción o al depósito de agua caliente |
Temperatura Máxima Agua Caliente |
Ajuste de temperatura máxima permitida del depósito de agua caliente |
Forzar Agua Caliente |
Fuerza el calentamiento inmediato del agua caliente independientemente del programa |
Prohibir Calefacción Zona #1 |
Cuando está habilitado, impide la calefacción en la zona #1 |
Prohibir Calefacción Zona #2 |
Cuando está habilitado, impide la calefacción en la zona #2 |
Prohibir Calentamiento de Agua Caliente |
Cuando está habilitado, impide el calentamiento del agua caliente |
Prohibir Refrigeración Zona #1 |
Cuando está habilitado, impide la refrigeración en la zona #1 |
Prohibir Refrigeración Zona #2 |
Cuando está habilitado, impide la refrigeración en la zona #2 |
Modo vacaciones |
Modo de operación reducido para ahorrar energía durante las vacaciones |
ACS Modo Eco |
Modo de ahorro de energía que calienta el agua más lentamente usando temperaturas de impulsión más bajas para mejor eficiencia |
Modo de Control App MEL Pump |
Si el sistema está controlado a través del servidor, compatible solo con bombas de calor Mitsubishi |
Código de Servicio |
Código de diagnóstico utilizado por los técnicos de servicio para obtener los detalles de los parámetros de la bomba de calor |
Temp. Interior #1 |
Temperatura actual del aire en las habitaciones atendidas por la zona de calefacción #1 |
Temp. Interior #2 |
Temperatura actual del aire en las habitaciones atendidas por la zona de calefacción #2 |
Temp. Exterior |
Temperatura exterior actual medida cerca de la bomba de calor |
Temp. Impulsión |
Temperatura del agua que sale de la bomba de calor y entra en el sistema de calefacción |
Temp. Retorno |
Temperatura del agua que regresa a la bomba de calor desde el sistema de calefacción |
Temp. Impulsión #1 |
Temperatura del agua suministrada a la zona de calefacción #1 |
Temp. Retorno #1 |
Temperatura del agua de retorno de la zona de calefacción #1 |
Temp. Impulsión #2 |
Temperatura del agua suministrada a la zona de calefacción #2 |
Temp. Retorno #2 |
Temperatura del agua de retorno de la zona de calefacción #2 |
Temp. Termostato #1 |
Temperatura ambiente deseada establecida para la zona de calefacción #1 |
Temp. Objetivo #1 |
Temperatura objetivo del agua para el circuito de calefacción en la zona #1 |
Temp. Termostato #2 |
Temperatura ambiente deseada establecida para la zona de calefacción #2 |
Temp. Objetivo #2 |
Temperatura objetivo del agua para el circuito de calefacción en la zona #2 |
Delta Temp. |
Diferencia entre el agua que sale y la que retorna a la bomba de calor, usada para mostrar cuánta energía térmica se transfiere |
Temp. ACS |
Temperatura actual del agua caliente sanitaria almacenada en el depósito |
Temp. Condensación |
Temperatura interna de la bomba de calor donde el refrigerante cede calor al sistema de agua; valores más altos suelen significar menor eficiencia |
Temp. agua objetivo del tanque |
Temperatura deseada del depósito de agua caliente sanitaria |
Temp. impulsión fuente auxiliar |
Temperatura del agua que sale de la caldera de apoyo |
Temp. retorno fuente auxiliar |
Temperatura del agua que regresa a la caldera de apoyo |
Temp. agua del tanque de mezcla |
Temperatura del agua dentro del depósito de inercia o de mezcla |
Temperatura de entrada de salmuera |
Temperatura del fluido del circuito geotérmico que entra en la bomba de calor |
Temperatura de salida de salmuera |
Temperatura del fluido del circuito geotérmico que sale de la bomba de calor |
Temp. Línea Líquido |
Temperatura del refrigerante líquido que fluye a través del circuito de refrigeración de la bomba de calor |
warning Troubleshooting
Here are some common issues and what to check:
- Check if flow temperature is appropriate for your heating system
- Verify heating curve settings match your home's heat loss
- Check for air in the system (radiators may need bleeding)
- Ensure all zone valves are opening correctly
- Check if heat pump is undersized for your home
- Check how often booster heaters are running - they use a lot of electricity
- Review COP values - if consistently below 2.5, investigate
- Look for excessive defrost cycles
- Consider if flow temperatures can be reduced
- Check Legionella cycle frequency and timing
- This is short cycling - needs attention to protect compressor
- Consider adding or enlarging buffer tank
- Reduce target temperatures or adjust heating curve
- Check if system is oversized for your heat demand
- Ensure minimum flow rate is maintained
- Check if hot water mode is enabled
- Verify 3-way valve is switching to tank position
- Check if immersion heater is working (if equipped)
- Review hot water schedule settings
- Tank sensor may need checking
- Check and clean the system filter
- Bleed air from the system
- Check water pump operation
- Inspect for blockages in pipes
- Check system pressure
- Check if the integration is active
- If you added the integration using a guest account, check if you have granted all required permissions
- Check that your heat pump controller is on the main screen - some heat pumps don't send data if you open a submenu and leave it there
- After returning to the main screen on the controller, you may need to wait up to 24 hours for data to start flowing again
- Check if there is data in the original manufacturer app - if not, your heat pump may not support this feature or may have a sensor misconfiguration
Ready to Monitor Your Heat Pump?
Start tracking all these parameters and optimize your heat pump's performance. Join thousands of users who are saving energy and extending their heat pump's lifespan.
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