Your Entire Fleet.
One Dashboard.
Stop driving across town to check on a single unit. MelPump gives installers remote access to every heat pump they manage - diagnostics, service codes, performance data - all from one place.
Installer Plan
From €20 / unit / year
100+
Units per account
30 sec
Live report interval
€20
Per unit / year
24/7
Remote monitoring
Heat Pump Fleet Management Dashboard
All your clients' heat pumps in a single, powerful overview. No more spreadsheets, no more phone calls - just real-time data.
Fleet Overview
See every managed heat pump at a glance - online/offline status, current operating mode, and the latest performance metrics. Instantly spot units that need attention.
Smart Search
Find any unit by client name, address, serial number or model. Filter by manufacturer, connection status, or alert level. Locate any device in seconds, even across hundreds of installations.
Proactive Alerts
Get push and email notifications the moment something goes wrong - abnormal COP, compressor short-cycling, offline units, or temperature deviations. Fix issues before your clients even notice.
Advanced Diagnostics & Service Codes
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Remote Service Code Readout
Read manufacturer service and error codes without visiting the site. Diagnose problems from your office and arrive on-site with the right parts.
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Full Integration Data Access
Every data point available from the integration - compressor frequency, flow rate, refrigerant temps, fan speed, LEV position, defrost cycles - all in one advanced view.
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Historical Trend Analysis
Compare performance over days, weeks and months. Track COP degradation, identify failing components early, and show clients hard data during maintenance visits.
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Detailed 5-Minute Reports
High-resolution charts at 5-minute intervals with every sensor reading. See exactly what happened before, during, and after any incident.
// Fleet Diagnostics
> Unit #14 - Ecodan PUHZ-W112
> Status: ONLINE
> Service Code: A3 (Low Pressure)
> Compressor Freq: 42 Hz
> Flow Rate: 12.8 L/min
> COP (24h avg): 3.9
> Defrost Cycles (24h): 4
> Run Hours: 12,847 h
Built for How Installers Actually Work
We talked to dozens of HVAC professionals. These are the features they asked for.
Easy Client Onboarding
Add a new client's heat pump in minutes. Connect via cloud API or WiFi adapter - either way, you'll be monitoring within your first coffee break.
Switch Between Units Instantly
Jump from one client's dashboard to another with a single click. No logging out, no separate accounts - everything is managed under your installer profile.
Simple Billing
One invoice, all units. No per-client billing headaches. A single flat rate per unit - no hidden fees, no surprises.
Multi-Brand Support
Manage Mitsubishi, Daikin, Panasonic and more from a single platform. Cloud API and MQTT integrations mean you're not locked into one ecosystem.
Everything You Need to Service Smarter
MelPump replaces your clipboard, your spreadsheet, and half your site visits. Here's what you get out of the box.
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Remote temperature control - adjust heating curves, setpoints, and DHW schedules without visiting the property.
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Energy consumption reports - daily, monthly, and yearly breakdowns per unit. Show your clients exactly how efficiently their system is running.
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Compressor health monitoring - track run hours, short-cycling events, and defrost frequency to predict maintenance before failures occur.
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Smart Energy & Solar modes - help your clients save money with dynamic pricing optimization and solar surplus utilization, configured remotely.
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Comparative benchmarks - see how each unit performs relative to similar installations. Identify underperforming systems and prove your optimisation work with data.
Live Fleet Stats
Installer Pricing
One simple price. Unlimited users. No hidden fees.
Add as many units as you need. No tiers, no limits.
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- check_circle Push & Email Alerts
- check_circle Energy Reports & Advanced Analytics
- check_circle Comparative Fleet Reports
- check_circle Unlimited Users per Account
Invite Users to Your Group
Add as many team members and colleagues as you need - there is no limit on the number of users in your installer group. Everyone on your team gets full access to the fleet dashboard and all managed devices.
Invited users don't need their own subscription - they work under your installer account at no extra cost.
Installer Discount for Clients
You can also invite your clients to the installer group. They don't have to pay through you - instead, they purchase their own subscription and automatically receive a special installer discount.
Your clients get a lower rate, you keep full diagnostic access to their devices - everyone wins.
Need a custom arrangement for 50+ units? Contact us for enterprise pricing and white-label options.
Up and Running in 3 Steps
No complicated setup. No training required.
Create your Installer Account
Sign up and select the Installer plan. You'll get access to the fleet dashboard immediately.
Connect Your Clients' Heat Pumps
Add devices via Cloud API (e.g. MelCloud) or install a WiFi adapter for direct MQTT connection. Both paths take minutes.
Monitor, Diagnose & Optimise
Start receiving live data, alerts and reports. Use remote controls to adjust settings, read service codes, and keep every installation running at peak efficiency.
Ready to Manage Smarter?
Join professional installers across Europe using MelPump to save time, reduce site visits, and deliver better service to their clients.
Create Installer Account